The situation has been resolved and Collins is functioning normally. The Dev Team are continuing to monitor the situation to confirm there are no more issues.
Posted Jun 08, 2021 - 18:20 BST
Monitoring
The Dev Team have implemented a change and resolved the issue. Due to the influx in traffic, Collins may load slightly slower for the time being. We're continuing to monitor the situation.
Posted Jun 08, 2021 - 18:03 BST
Identified
Our Tech Team have identified the root cause of this issue and are currently implementing a fix.
Posted Jun 08, 2021 - 17:23 BST
Investigating
We're currently investigating an issue causing some users to be unable to log into Collins. As soon as we have more information we will update this status.